PLEASE READ THE FOLLOWING PRIOR TO SCHEDULING YOUR APPOINTMENTS!
A $25.00 retainer is required to schedule & confirm your appointment. Retainers are non refundable! However, can be transferred for services rescheduled within 48 hours of the appointment (this can be done from your confirmation email).
Appointment outside of our business hours are available, which is subjected to an additional fee of $25. The same fee applies for same-day squeeze in appointments, squeeze in's are subjected to availability, contact us directly via text message to inquire 347-233-0490.
You are given a 10 min grace period. After then a $15 late fee will apply. After 10 mins the appointment may be canceled or you can schedule a new appointment. A $25 retainer will be due at that time.
After 10 mins if we do not hear from you. You will be considered a no-show and charged a no-show fee, which is 100% of your remaining balance due at the time of your service. If you fail to pay the no-show fee you will be banned from booking any future appointments with us until your balance is paid!
For cancellations within 24hrs of your service your retainer will be VIOD. It will be non transferable!
Please respect our policies and understand that by booking an appointment with Ellena J. Esthetics Studio, you are agreeing to these terms.
Location: 40 Colvin Avenue, Suite 104 Albany NY 12206
Contact Information:
EllenaJEsthetic@Gmail.com
347 - 233 - 0490